Terms and Conditions
Once an order has been requested I will be in touch to collect the finer details and a 50% deposit and then once your frame is made we can discuss delivery/collection options.
I aim to make all my frames with care and precision and would ask for your patience while I aim for perfection.
Due to the fragility of the glass I replace it with Perspex then your frame will be carefully wrapped in Bubble wrap and sealed in a box marked FRAGILE.
I use Royal Mail parcel services for my deliveries and have found them a very reliable service of which I have confidence in. I also like to use this service as it offers a signature upon delivery option too. However, as my frames differ in size and weight we will need to agree the cost prior to commitment.
I will not make any profit from my delivery charges as I feel this is unfair to my customers.
Please note: As the goods I make are all personalised, bespoke or made-to-order to your specific requirements they are non-refundable/returnable unless faulty. Please contact immediately if there is a problem upon receipt.